Mozambique: Telecoms regulator rules in consumers’ favour in one third of complaints

Mozambique’s telecommunications regulator ruled in favour of consumers in one third of the complaints it reviewed on appeal in 2025, securing refunds and compensation worth more than 163,050 meticais (€2,200), according to official data. According to the 2025 Consumer Protection Report on Communications Services, from the National Communications Institute of Mozambique (INCM), 61 complaints were… Source

Mozambique: Telecoms regulator rules in consumers’ favour in one third of complaints
Mozambique’s telecommunications regulator ruled in favour of consumers in one third of the complaints it reviewed on appeal in 2025, securing refunds and compensation worth more than 163,050 meticais (€2,200), according to official data. According to the 2025 Consumer Protection Report on Communications Services, from the National Communications Institute of Mozambique (INCM), 61 complaints were…

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