Damning figures that shame every GP surgery in England: Complaints reach record high, with 'poor communication' and 'staff behaviour' top reasons for patients' anger

Over 134,000 written complaints about GPs were made to NHS England last year, with communication issues, staff attitudes and treatment errors driving the deluge.

Black News Black News
May 6, 2026 - 09:49
Damning figures that shame every GP surgery in England: Complaints reach record high, with 'poor communication' and 'staff behaviour' top reasons for patients' anger
Over 134,000 written complaints about GPs were made to NHS England last year, with communication issues, staff attitudes and treatment errors driving the deluge.
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